Customer Service

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📢 Position: Customer Service
📍 Location: Padonan, Bali
🕒 Type: Full-Time, On-Site
📅 Start Date: 1st April 2025
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At monis.rent, we make renting office equipment stress-free for remote workers and businesses. We’re looking for a Customer Service team member to handle customer communication, manage orders, and support logistics.
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What You’ll Do
📞 Customer Support: Respond to inquiries, bookings, and feedback via WhatsApp, Email, and Crisp.
📦 Order Management: Coordinate deliveries and returns, ensuring smooth communication with the logistics team.
📊 Daily Updates: Keep customers and the team informed about order statuses.
🛠 Problem-Solving: Address customer issues and find quick, effective solutions.
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What You Bring
✅ Experience in customer service or a similar role.
✅ Strong communication skills in Bahasa Indonesia & English (other languages are a plus).
✅ Highly organized, proactive, and detail-oriented.
✅ Able to work with Mac/PC and office management tools.
✅ Based in Bali or willing to relocate.
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What We Offer
💰 Salary: IDR 5-10 million/month
🎁 Benefits: BPJS + THR after probation
🚀 A growing, dynamic team & a fast-paced work environment
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Ready to Apply?
Send your resume and a short cover letter to support@monis.rent.

📌 Only apply if you’re already in Bali or open to relocating!